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Security and Safety



MNP Secure Payment System

We use advanced technology to keep payment information secure. MNP – My New Place payment platform is protected with:

 
  • Anti-fraud technology that monitors purchases on the systems to detect unauthorized activity.

  • Payment card numbers are securely stored, encrypted and stored separately from your profile data.

  • Notifications that alert you if MNP detects unusual activity.

  • An option to create and use the fingerprint or face ID on your device for additional security when making a booking. MNP does not receive or store your device’s biometric information. Biometric verification may not be available for all payments*.

Safety

When staying at My New Place (MNP), it’s crucial to prioritize your safety. Here are six important steps to take for a secure experience:

  1. Check for Cameras: Ask the host if there are any security cameras on the property. While hidden cameras are prohibited, it’s still a good idea to do a quick scan inside the house to ensure you’re not unwillingly being recorded. MNP specifically prohibits hidden cameras and requires hosts to disclose their presence.

  2. Store Valuables Safely: Keep your valuables secure. Consider using a lockbox or safe provided by the host. Avoid leaving valuable items out in the open.

  3. Confirm Smoke and Carbon Monoxide Detecotrs: Ensure that smoke detectors and carbon monoxide detectors are present and functioning. These are crucial for your safety in case of emergencies.

  4. Get the Lay of the Land: Familiarize yourself with the property layout. Locate emergency exits, fire extinguishers, and escape routes. Knowing where things are can be vital during an urgent situation.

  5. Set Up Your Own Alarms:: If you have personal safety alarms (such as portable door alarms), consider using them. These can provide an extra layer of security.

  6. Turn On Tracking: Share your location with a trusted friend or family member. This way, someone knows where you are in case of any unforeseen events.

Remember that while vacation rentals can be safe, it’s essential to be proactive and take precautions. Booking individual room rentals instead of an entire property can also impact safety, as sharing a home or apartment with others may increase the likelihood of security incidents. Stay vigilant and enjoy your stay at MNP.

Protection

At MNP – My New Place, we take security seriously. When it comes to payment gateways, we ensure the highest level of protection for your transactions and safeguard your sensitive information. Here’s how we do it:

  1. SSL Encryption: Our payment gateway employs Secure Sockets Layer (SSL) encryption. This protocol ensures that data transmitted between your browser and our servers remains confidential. It encrypts information during transit, making it unreadable for potential attackers.

  2. HTTPS Protocol Protocol: We use the HTTPS protocol for all communication. This ensures that your interactions with our payment gateway are encrypted. Whether you’re making a reservation or completing a transaction, your data is protected.

  3. Fraud Detection: Our system includes algorithms to detect and prevent fraudulent activities. We monitor transactions closely, flagging any suspicious behavior. This proactive approach helps maintain the integrity of our payment processes.

  4. Compliance with Industry Standards: Our payment gateway adheres to industry standards and best practices. We stay up-to-date with security protocols and continuously enhance our systems to meet evolving security requirements.

  5. Regular Security Audits: We conduct regular security audits to identify vulnerabilities. Our team assesses the entire payment process, from data entry to processing, to ensure robust security measures are in place.

  6. User Privacy: Your privacy matters to us. We handle your personal and financial information with care, following strict privacy policies. Transparency is essential, and we provide clear information about how we collect, use, and protect your data.

Rest assured that when you make payments at MNP, you’re using a secure platform. Your trust is our priority, and we’re committed to maintaining the highest standards of security for your peace of mind! 

Security and Safety

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