At MNP (My New Place), we are committed to protecting your privacy and ensuring transparency in how we handle our customers personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By accessing or using MNP, you agree to the terms described below.

1. Personal Information Collection We collect personal information necessary for providing our services like OTP (One-Time Passcode) SMS customer (Owner/Guest) verification, Fraud Protection, and all our customers privacy. . This includes:
   • Contact Information: Your name, email address, phone number, and postal address.
   • Account Details: Your account credentials, profile photo, and date of birth. Customers can delete their account at anytime.
     
   • MNP collects personal information when you use their platform. This includes details like your name, phone number, email address, and profile photo. They may also ask for a government-issued ID for verification purposes.
   • Additionally, MNP may receive payment information related to you, especially when a user provides your payment card for booking purposes.

2. Customer Information Privacy & Safety precautions
   • MNP’s policy prohibits off-platform communication, sharing personal contact information, or making payments outside of their platform. Hosts (Owners) and guests must conduct all communication and transactions within MNP’s Messaging system.
   • Hosts (Owners) and Guest phone numbers and other details are not shared unless they are explicitly provided after booking confirmation.

3. How We Use Your InformationWe use your personal information to:
   • Facilitate bookings and reservations.
   • Communicate with you regarding your bookings.
   • Improve our services and enhance user experience.
   • Comply with legal obligations.

4. Sharing Your Information
   • We share your information with hosts (Owners), Guests, and service providers involved in your bookings like e-Commerce Payment Gateway that you allow to use when processing booking payments through our secure platform.
   • MNP uses SMS verification as part of their identity verification process. When you book a stay or become a host, they may ask for a photo of your government ID and a selfie to confirm your identity.
   • This process helps prevent fraud and ensures the safety of both hosts and guests.

5. Your Rights
   • You have the right to access, correct, or delete your personal information.
   • You can manage your communication preferences through your account settings.

6. Security Measures
   • We employ industry-standard security measures to protect your data.
   • MNP ensures secure encryption during data transmission and storage. Once a reservation is confirmed, your data is stored in an encrypted form using third-party databases.

7. Cookies and Tracking Technologies
   • We use cookies and similar technologies to enhance your experience on our platform.

8. Updates to this Policy
   • We may update this Privacy Policy periodically. Check our website for the latest version.

• We thank you for choosing  MNP – My New Place platform, for your new streams of business through listing your properties  and booking your vacation and staycations all across the nation.